Policies and Etiquette
A Few Gentle Reminders for Your Visit. We want every guest to enjoy a peaceful, relaxing experience at Resonate Health Spa.
To help us provide the best experience for everyone, please take a moment to review our policies:
Appointments & Cancellations
* Appointments canceled, rescheduled, or modified with less than 24 hours’ notice will be charged 100% of the scheduled service.
* At least 24 hours’ notice is required for changes to appointment times or services.
* By booking an appointment, you agree to be responsible for all services reserved unless the required 24-hour notice is provided.
* Services are non-refundable.
Guests & Children
*For the comfort and safety of everyone in the spa, please do not bring children or additional guests to your appointment unless you have received prior authorization from your practitioner.
Spa Environment
* Our waiting area is reserved for guests with a scheduled appointment.
* Please help us maintain a peaceful atmosphere by using quiet voices throughout the spa.
* We kindly ask that you close doors gently and quietly.
Practitioner Policies
*Each practitioner at Resonate Health Spa is an independent professional and may have their own policies and guidelines. Please review your appointment confirmation or booking link for any practitioner-specific policies that may apply to your visit.
Spa Product Return policy
*Products must be returned within 7 days of purchase to receive store credit towards other products. Returns apply to:
Rhonda Allison, Epicuren Discovery, and Epionce.
*All sales are final on everything other then the above items listed
*All sales final on clearance items/discount basket
Thank you for helping us create a calm, respectful, and welcoming environment. We truly appreciate your consideration of our spa, our practitioners, and our guests. ♡
